Shipping policy
Shipping Policy
Effective Date: August 17, 2026
At Amara Fashion, we are committed to providing a reliable, transparent, and efficient shipping experience for all orders. This website is intended exclusively for customers in Canada, and all orders are processed with the goal of delivering a smooth, customer-focused experience for this market.
FREE SHIPPING ON ALL CANADIAN ORDERS — CAD $0.00
1. Delivery Timeframes & Processing
| Stage | Timeframe & Details |
|---|---|
| Order Cut-Off Time | 8:00 PM EST (Eastern Standard Time) |
| Handling / Processing Time | 1–3 Business Days (Monday–Friday) |
| Transit / Shipping Time | 5–12 Business Days (Monday–Friday) |
| Total Estimated Delivery Window | 6–15 Business Days |
| Shipping Cost | CAD $0.00 (Free Shipping) |
*Note: Orders placed during weekends or public holidays will begin processing on the following business day. Delivery times are estimates and may vary due to courier delays, weather conditions, regional factors, customs processing, or other circumstances outside our control.
2. International Fulfillment Model
To offer curated fashion collections at the best prices, we ship directly from our specialized international fulfillment centres. Every package undergoes quality control checks and secure packaging before being dispatched for international transit to your delivery address in Canada.
3. Order Tracking
Once your order has been dispatched, you will receive an automated shipping confirmation email containing your tracking number and tracking link to monitor your parcel's progress online in real time.
4. Address Accuracy & Undeliverable Packages
Customers are responsible for providing complete and accurate shipping details at checkout.
- If you notice an error in your address, please email info@amarafashionco.com immediately before our daily cut-off time (8:00 PM EST). Address updates cannot be guaranteed once an order enters active processing.
- Failed deliveries resulting from incorrect, incomplete addresses, or uncollected parcels at local carrier pickup points may incur additional re-shipping charges.
5. Returns, Exchanges & Damaged Items
If you are not satisfied with your order, or if your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at info@amarafashionco.com. Authorized return instructions will be provided upon approval. For full terms, please consult our Refund & Return Policy.
Amara Fashion | Support Hours & Corporate Details
Email: info@amarafashionco.com | Website: www.amarafashionco.com
Customer Support Hours: Monday – Friday: 09:00 – 17:00 (EST) | Saturday & Sunday: Closed
Canadian RETURNING FORWARD Address
Amara Fashion
9000 Boulevard Leduc
Brossard, QC J4Y 0E6
Canada
(Non-Return Address)
UK Operating Entity
FF COMMERCE LTD
71–75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom
Companies House No: 17398899
Incorporated: 13 August 2026